Artificial Intelligence
by Lisa Rawle, BDS, MS, MPH
Artificial Intelligence human view

Artificial intelligence (AI) is becoming increasingly widespread in dentistry, just as it is in nearly every other sector of society. From diagnostic tools to practice management software, AI’s presence is changing the way we deliver care. Yet, in this era where it is easy to overly rely on algorithms for quick answers, we must remain mindful that expertise, empathy, and clinical judgment are and always should be at the center of patient care. Technology may support us and assist in many cases, but it cannot replace the critical thinking and individualized decision-making that come with years of training and experience.

As we consider AI’s growing role, special attention must be given to ethics, data privacy, and regulatory guidelines. Protecting patient rights and ensuring transparency are fundamental responsibilities. The American Dental Association has already developed standards to guide practitioners in the safe evaluation and integration of AI. These standards emphasize safety, efficacy, and accountability. These are principles that should anchor any new tool we bring into the operatory.

Virtual and augmented reality platforms can strengthen patient education and help individuals visualize treatment options in ways that traditional explanations cannot.

The Applications of AI

The applications of AI are vast and promising. In imaging and diagnosis, AI has the potential to enhance early detection and support better patient outcomes. Virtual and augmented reality platforms can strengthen patient education and help individuals visualize treatment options in ways that traditional explanations cannot. Administrative functions such as scheduling, billing, and record-keeping are also being streamlined with AI, improving efficiency.

That said, the pace of innovation can feel overwhelming. With an ever-expanding number of new systems and products entering the market, staying current requires intentional effort. This is where professional gatherings play an invaluable role. The Chicago Dental Society Midwinter Meeting, for example, provides a unique opportunity to see the latest technologies, learn about recent industry advancements, and evaluate these tools in person. Beyond simply reading about new developments, practitioners can interact with vendors, ask questions, and witness firsthand demonstrations that bring abstract concepts into real-world application.

As colleagues, we share a collective responsibility to approach AI with curiosity and open-mindedness, but also with caution and discernment. When we balance innovation with professional judgment, AI can be a powerful ally in our mission of delivering the best possible care to patients.