Front Desk Archive

by Stephanie Sisk


CDS dentists have many roles in their dental offices. You are doctors, first and foremost, but you are also business managers, new business development leaders and team-builders. This online column will help you stay on top of the latest dental trends and resources as you juggle all of your roles.



  • September 14, 2016

Nurture the connection with your patients

To pick just one, a Princeton University study had people look at a microsecond of video of a political candidate. Research subject went on to predict – with 70 percent accuracy – who would win the election based on that microsecond of film... Read More
  • September 14, 2016

Numbers matter

No matter the business or organization, numbers – statistics, reports, data, survey results, profits, losses – figure into the planning and success of the operation. Read More
  • September 14, 2016

Illinois oral health care by the numbers

In short, not too bad, at least that’s the picture from the latest study of the Health Policy Institute of the American Dental Association. Crunching data from all 50 states and the District of Columbia, the institute looks to provide infor... Read More
  • September 14, 2016

Can you speak louder?

Audio and visual recording of professionals doing their jobs has been a hot topic here. Exhibit A: the Chicago Police Department. Dentists aren’t pointing guns at anyone, but the prospect of patients recording a visit with their dentist is... Read More
  • September 14, 2016

Is it fair to charge fees for paperwork?

Time is money. That old phrase is taking on new meaning for health care providers as some practices institute patient fees to help cover the costs of administrative management and paperwork requirements. Read More
  • September 14, 2016

What can be done with the unhappy employee?

Deciding what to do with a problem employee is never easy. Confronting the employee is sometimes difficult, the draining distraction takes a toll on morale and productivity and damage to your leadership position is likely. Read More
  • September 8, 2016

Prepare the foundation for your retirement

Maybe you’re a dentist of a certain age, just beginning to ponder retirement and life after your career in dentistry. Maybe you’re at the other end of the spectrum, a new dentist who’s worked at a group dentist office but feel ready and ab... Read More