Front Desk Archive
by Stephanie Sisk
CDS dentists have many roles in their dental offices. You are doctors, first and foremost, but you are also business managers, new business development leaders and team-builders. This online column will help you stay on top of the latest dental trends and resources as you juggle all of your roles.
As the calendar page turns to August, we can see the end of summer, the start of school and the opening whistle for many fall sports.
Read More
Every organization has a list of do’s and don’ts. It’s an essential covenant, written or understood, that sets rules, expectations, chain of command and consequences.
Read More
A trip to the store to pick up a simple tube of toothpaste or some mouthwash can launch consumers – your patients – into “sensory overload” as they’re confronted by virtually a whole wall of oral health products.
Read More
For several years, the schism has been emerging: A professional who combines skill and heart in their chosen career versus
Read More
What’s the repeating refrain about dental work? “It’s too expensive” or “I can’t afford that.”
Dentists must cringe. . .
Read More
For the last couple years, I’ve really enjoyed our family vacations. We’ve seen some wonderful sights and had great experiences, in Michigan, in Boston and . . .
Read More
Practices interested in “getting inside the heads” of patients use patient satisfaction surveys to glean helpful information, observations and reactions that can be used to make tangible changes.
Read More
Patient surveys can spark feelings of apprehension, whether or not your practice conducts them.
If you choose not to survey your patients, there are no doubt worries you’re missing something. If you do collect survey information, you wonde...
Read More
Clearly dental professionals would view these so-called dental kits as folly, even dangerous. But to others, they could represent an internet-driven “disrupter” that shifts the balance of control to the consumer and away from “the industry....
Read More