Front Desk
by Stephanie Sisk
CDS dentists have many roles in their dental offices. You are doctors, first and foremost, but you are also business managers, new business development leaders and team-builders. This online column will help you stay on top of the latest dental trends and resources as you juggle all of your roles.
Tis the season to discuss mouth guards with young athletes
As the calendar page turns to August, we can see the end of summer, the start of school and the opening whistle for many fall sports.
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Recognize behavior that can damage your practice
Every organization has a list of do’s and don’ts. It’s an essential covenant, written or understood, that sets rules, expectations, chain of command and consequences.
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What’s a patient to do?
A trip to the store to pick up a simple tube of toothpaste or some mouthwash can launch consumers – your patients – into “sensory overload” as they’re confronted by virtually a whole wall of oral health products.
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Understand your patients as consumers
For several years, the schism has been emerging: A professional who combines skill and heart in their chosen career versus
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How do your patients afford you?
What’s the repeating refrain about dental work? “It’s too expensive” or “I can’t afford that.”
Dentists must cringe. . .
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Do you show your tattoos?
For the last couple years, I’ve really enjoyed our family vacations. We’ve seen some wonderful sights and had great experiences, in Michigan, in Boston and . . .
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Patient surveys, Part 2
Practices interested in “getting inside the heads” of patients use patient satisfaction surveys to glean helpful information, observations and reactions that can be used to make tangible changes.
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Patient surveys, Part 1
Patient surveys can spark feelings of apprehension, whether or not your practice conducts them.
If you choose not to survey your patients, there are no doubt worries you’re missing something. If you do collect survey information, you wonde...
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