Front Desk
by Stephanie Sisk
CDS dentists have many roles in their dental offices. You are doctors, first and foremost, but you are also business managers, new business development leaders and team-builders. This online column will help you stay on top of the latest dental trends and resources as you juggle all of your roles.
Patient surveys can spark feelings of apprehension, whether or not your practice conducts them.
If you choose not to survey your patients, there are no doubt worries you’re missing something. If you do collect survey information, you wonde...
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Clearly dental professionals would view these so-called dental kits as folly, even dangerous. But to others, they could represent an internet-driven “disrupter” that shifts the balance of control to the consumer and away from “the industry....
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To pick just one, a Princeton University study had people look at a microsecond of video of a political candidate. Research subject went on to predict – with 70 percent accuracy – who would win the election based on that microsecond of film...
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Since my dental visits as a child, I have received toothpaste and a toothbrush (and later floss) each and every time I have left the dentist’s office.
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No matter the business or organization, numbers – statistics, reports, data, survey results, profits, losses – figure into the planning and success of the operation.
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In short, not too bad, at least that’s the picture from the latest study of the Health Policy Institute of the American Dental Association. Crunching data from all 50 states and the District of Columbia, the institute looks to provide infor...
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Audio and visual recording of professionals doing their jobs has been a hot topic here. Exhibit A: the Chicago Police Department.
Dentists aren’t pointing guns at anyone, but the prospect of patients recording a visit with their dentist is...
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he start of December launches us into a hectic cycle of shopping, office parties, eating and decorating, but Hanukkah, Christmas and Kwanzaa also usher in a time rich with meaning and contemplation. All we need to do is hear the Salvation A...
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Time is money.
That old phrase is taking on new meaning for health care providers as some practices institute patient fees to help cover the costs of administrative management and paperwork requirements.
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Deciding what to do with a problem employee is never easy. Confronting the employee is sometimes difficult, the draining distraction takes a toll on morale and productivity and damage to your leadership position is likely.
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