Front Desk

by Stephanie Sisk

CDS dentists have many roles in their dental offices. You are doctors, first and foremost, but you are also business managers, new business development leaders and team-builders. This online column will help you stay on top of the latest dental trends and resources as you juggle all of your roles.

  • November 7, 2017

These folks are our role models

Throughout this year as I have had to recalibrate life after my own personal tragedy, I pick up the newspaper and listen to the news each day and think, “What the hell is going on?” Read More
  • April 14, 2017

What’s a patient to do?

A trip to the store to pick up a simple tube of toothpaste or some mouthwash can launch consumers – your patients – into “sensory overload” as they’re confronted by virtually a whole wall of oral health products. Read More
  • October 4, 2016

Do you show your tattoos?

For the last couple years, I’ve really enjoyed our family vacations. We’ve seen some wonderful sights and had great experiences, in Michigan, in Boston and . . . Read More
  • September 14, 2016

Patient surveys, Part 2

Practices interested in “getting inside the heads” of patients use patient satisfaction surveys to glean helpful information, observations and reactions that can be used to make tangible changes. Read More