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Let’s face it: there are bosses and there are bosses.
Some are organized, or not. Some are never around. Or they micromanage. Some are hardhearted.
Where do you fall on the spectrum?
Perhaps you don’t like to think of yourself as “The Boss.” Your primary mindset is as a practicing dentist, not a “business” person and marketing whiz.
But that is exactly why it pays big dividends to be a great boss. Employees who are proud to work for you, willing to go the extra mile, loyal, resourceful and caring will, in turn, ensure you thrive. Think of their satisfaction as an investment in the success of your practice.
“Bosses should be (an employee’s) biggest fan,” says John Halamka, CIO of Beth Israel Deaconess Medical Center, who writes an engaging and quirky blog, Life as a Healthcare CIO. (His blog post “How to be a Great Boss” is a great read for dental and medical professionals: http://geekdoctor.blogspot.com/.)
“Boss skills” can be learned and developed, but the foundation is actually easy: be kind, generous, listen to your employees, communicate clearly, treat them like people.
Together those qualities earn you respect, which generates enormous good will, trust and leadership credibility.
“We need to let go of the myth of formal authority,” says Harvard Business School professor Linda Hill. “It’s more effective to think about being in a role of interdependence.”
A great boss recognizes the power of that point, that the whole is stronger than each part. By building up and connecting the staff, your team feels their contributions are valuable and valued. Model the qualities you want in your staff, starting with flexibility and creativity, and they willingly will rise to the challenge.
Sandra Naiman, author of The High Achiever's Secret Codebook: The Unwritten Rules for Success at Work, has a number of other practical tips, too.
Being the boss of your operation brings exhilaration and responsibility. As a great boss, you hold the key to the success of your practice as well as the personal and professional satisfaction of your staff.
A tradition of working for the dental profession. The Chicago Dental Society was organized in 1864 and incorporated in 1878. The objective of the Chicago Dental Society is to encourage the improvement of the health of the public, to promote the art and science of dentistry and to represent the intrest of the members of the profession and the public that it serves.
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