The traditional "word of mouth" referral has transformed into a dependancy on online reviews. Digital review websites, such as Yelp, are becoming increasingly popular for patients voicing their opinion on their overall dental experiences.
We caught up with CDS Member Dr. Sam Weisz, Libertyville Dental Associates, at the Midwinter Meeting to learn more about online review websites and how they're affecting dental practices. Dr. Weisz says encouraging patients to review your practice on websites such as Yelp can be a useful tool to drive new traffic to your office.
Does your practice encourage patients to write about their experience online?